Shipping Time -- We generally ship items within 48 working day hours of our receipt and acceptance of an order. However, occasionally, due to unforeseen circumstances, there may be a delay of up to a week prior to shipment. In that event, we will advise the customer of such delay. We fill orders primarily using USPS and UPS mail services. If you require a guaranteed shipping option, please contact us prior to placing an order. Requests for use of a courier service or for overnight shipping cannot be processed from our store; however, we can often accommodate these requests if you contact us directly prior to purchase. If you desire a signature confirmation, please let us know prior to placing your order. The Company cannot be held liable for replacing lost packages that do not have a signature requirement at time of delivery.If a package is lost after we ship it, which does occasionally occur, The Company will not be responsible if the tracking information lists the order as “delivered,” which means the courier service delivered the product to the address specified. If the package is sent to an address other than the one you specified, the Company will reship the order. Please note that the Company is not responsible for errors of courier services, or if you provide an incorrect address. It is very important that the address you give to us is exactly correct, as any mistake could delay delivery and will entail extra expense to you.
